PRIVACY POLICY AND DATA PROTECTION

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 of April 2016, regarding the protection of natural persons with regard to processing of personal data, which repeals directive 95/46/EC (hereinafter, RGPD), of Law 34/2002, of July 11th, on services of the information society and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018, on the Protection of Personal data and guarantee of digital rights, FLIPCO ESPAÑA SL guarantees the protection and confidentiality of personal data, of any kind provided to us our clients, in accordance with the provisions of the General Regulations for the Protection of Personal data.

The Data Protection Policy of FLIPCO ESPAÑA SL rests on the principle of proactive responsibility, according to which the data controller is responsible for the compliance with the regulatory and jurisprudential framework, being able to demonstrate it before the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD; in this way, FLIPCO ESPAÑA SL has adopted the levels of protection that are legally required, and has installed all technical measures at its disposal to prevent loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that Internet security measures are not impregnable.

 

Responsible for the treatment: Who are we?

Name: FLIPCO ESPAÑA SL
CIF: B88592852
Address: C/ Capitán Blanco Argibay, 69. 28029. Madrid.
Telephone: (+34) 663284900
Email: hello@flipcoliving.com

 

Purpose of the treatment: What will we use your data for?

All data provided by our customers and/or visitors to the FLIPCO ESPAÑA SL website or its staff, will be included in files, automated or not, created and maintained under the responsibility of the same, essential to provide the services requested by users, communication with them, advertising mailings or to resolve doubts or questions raised by our visitors.

Customers who check the information sending authorization box when sending the contact form, we will send them information of interest about our services. The data will be kept for the maximum time established by current law. No profiles of the interested parties are created, nor is the data transferred internationally. The processing of contact data (name + email) is carried out by Mailchimp, whose privacy policy can be consulted here.

 

Legitimacy of the treatment: Why do we need your data?

  1. Contractual relationship: It is the one that applies when you contract any of our services.
  2. Legitimate interest: To attend to queries and claims that you raise and to manage the collection of amounts owed.
  3. Your consent: If you are a user of our website, by checking the box that appears in the contact form, you authorize us to send you communications necessary to respond to the query or request for information raised. Through your consent consents to the use of the WhatsApp platform as a form of contact with the clients.

 

Recipients: With whom do we share your data?

Your personal data will be transferred between the companies of the FLIPCO ESPAÑA SL group as well as well as to third parties necessary for the fulfillment of the services offered by FLIPCO and for compliance with legal obligations related to the activity. With independence of this, we do not transfer your personal data to anyone, except for those public entities or to which we are obliged to provide your personal data on the occasion of the compliance with any law.

In the event that, aside from the aforementioned assumptions, we need to disclose your personal information to other entities, we will inform you in advance through this document.

 

Communication: Where could we send your data?

We will not make international transfers of your personal data for any of the stated purposes.

 

Conservation: How long will we keep your data?

We will only retain your personal data for as long as is necessary to achieve the purposes for which they were collected. When determining the appropriate period of conservation, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, the internal policies for the conservation of data and our legitimate business interests described in this Privacy Notice and Cookies policy.

In this sense, FLIPCO ESPAÑA SL will keep the personal data once your relationship with you, duly blocked, during the limitation period of the actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to FLIPCO ESPAÑA SL, and will not be treaties except for making them available to public administrations, judges and Courts, for the attention of the possible responsibilities arising from the treatments, as well as as for the exercise and defense of claims before the Spanish Agency for the Protection of Data.

 

Security: How are we going to protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data that we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed. However, we cannot be held responsible for the use that you make of the data (including username and password) that you use on our website. Our staff follows strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

 

Your rights: What rights can you exercise as an interested party?

We inform you that you can exercise the following rights:

  1. Right of access to your personal data, to know which ones are being processed. treatment and the treatment operations carried out with them;
  2. Right to rectify any inaccurate personal data;
  3. Right to delete your personal data, when this is possible (for example, by legal imperative);
  4. Right to limit the processing of your personal data when the accuracy, legality or the need to process the data is doubtful, in which case, we may keep them for the exercise or defense of claims.
  5. Right of opposition to the processing of your personal data, when the legal basis that enables us to process the indicated is our legitimate interest. FLIPCO ESPAÑA ESPAÑA SL will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims, when this right applies.
  6. Right to portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
  7. The right to revoke the consent given to FLIPCO ESPAÑA SL.

To exercise your rights, you can do so free of charge and at any time by contacting us at the address C/Capitán Blanco Argibay, 69, 28029, Madrid, or by writing an email to hello@flipcoliving.com, always attaching a copy of your ID card.

 

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